regression: Plus sign being added to external numbers

[gabriellsh]

Proposed changes (including videos or screenshots)

Issue(s)

VGA-131

Steps to test or reproduce

Further comments

Summary by CodeRabbit

• Bug Fixes
  • Fixed phone number display in call history to show numbers exactly as provided, removing automatic formatting that added a '+' prefix when missing.

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[dionisio-bot]

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⚠️ No Changeset found

Latest commit: ab0821d

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[coderabbitai]

Walkthrough

The CallHistoryExternalUser component was modified to display external user numbers exactly as provided in the data, removing the conditional logic that automatically prepended a '+' symbol when the number lacked one. This aligns the display with the inability to differentiate between extension numbers and international phone numbers.

Changes

Cohort / File(s)	Summary
Call History Display packages/ui-voip/src/components/CallHistoryExternalUser.tsx	Removed conditional formatting that prepended '+' to numbers; component now renders numbers verbatim from source data

Estimated code review effort

🎯 1 (Trivial) | ⏱️ ~3 minutes

Poem

🐰 A plus sign once danced where it shouldn't be,
But wise rabbits know: let numbers run free!
No more assumptions, no more the '+' game,
Just show the data exactly the same. ✨

Pre-merge checks and finishing touches

✅ Passed checks (5 passed)

Check name	Status	Explanation
Description Check	✅ Passed	Check skipped - CodeRabbit’s high-level summary is enabled.
Title check	✅ Passed	The title clearly and concisely summarizes the main change: removing an unwanted plus sign being prepended to external numbers in the call history component.
Linked Issues check	✅ Passed	The code changes directly address VGA-131 by stopping the automatic prepending of '+' to numbers and rendering them exactly as received, matching the linked issue's objective.
Out of Scope Changes check	✅ Passed	All changes in CallHistoryExternalUser.tsx are directly scoped to fixing the plus sign regression identified in VGA-131; no unrelated modifications detected.
Docstring Coverage	✅ Passed	No functions found in the changed files to evaluate docstring coverage. Skipping docstring coverage check.

✨ Finishing touches

• 📝 Generate docstrings

🧪 Generate unit tests (beta)

• Create PR with unit tests
• Post copyable unit tests in a comment
• Commit unit tests in branch fix/callNumberPlus

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📥 Commits

Reviewing files that changed from the base of the PR and between 0dddad6 and ab0821d.

⛔ Files ignored due to path filters (1)

• packages/ui-voip/src/views/CallHistoryContextualbar/__snapshots__/CallHistoryContextualbar.spec.tsx.snap is excluded by !**/*.snap

📒 Files selected for processing (1)

• packages/ui-voip/src/components/CallHistoryExternalUser.tsx

🧰 Additional context used

📓 Path-based instructions (1)

**/*.{ts,tsx,js}

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Files:

• packages/ui-voip/src/components/CallHistoryExternalUser.tsx

🧠 Learnings (3)

📓 Common learnings

Learnt from: pierre-lehnen-rc
Repo: RocketChat/Rocket.Chat PR: 36718
File: packages/media-signaling/src/lib/Call.ts:633-642
Timestamp: 2025-09-23T00:27:05.438Z
Learning: In PR #36718, pierre-lehnen-rc prefers to maintain consistency with the old architecture patterns for DTMF handling rather than implementing immediate validation improvements, deferring enhancements to future work.

Learnt from: gabriellsh
Repo: RocketChat/Rocket.Chat PR: 37773
File: apps/meteor/client/views/mediaCallHistory/MediaCallHistoryInternal.tsx:24-34
Timestamp: 2025-12-18T15:18:31.688Z
Learning: In apps/meteor/client/views/mediaCallHistory/MediaCallHistoryInternal.tsx, for internal call history items, the item.contactId is guaranteed to always match either the caller.id or callee.id in the call data, so the contact resolution in getContact will never result in undefined.

📚 Learning: 2025-12-18T15:18:31.688Z

Learnt from: gabriellsh
Repo: RocketChat/Rocket.Chat PR: 37773
File: apps/meteor/client/views/mediaCallHistory/MediaCallHistoryInternal.tsx:24-34
Timestamp: 2025-12-18T15:18:31.688Z
Learning: In apps/meteor/client/views/mediaCallHistory/MediaCallHistoryInternal.tsx, for internal call history items, the item.contactId is guaranteed to always match either the caller.id or callee.id in the call data, so the contact resolution in getContact will never result in undefined.

Applied to files:

• packages/ui-voip/src/components/CallHistoryExternalUser.tsx

📚 Learning: 2025-11-19T18:20:37.116Z

Learnt from: gabriellsh
Repo: RocketChat/Rocket.Chat PR: 37419
File: apps/meteor/server/services/media-call/service.ts:141-141
Timestamp: 2025-11-19T18:20:37.116Z
Learning: In apps/meteor/server/services/media-call/service.ts, the sendHistoryMessage method should use call.caller.id or call.createdBy?.id as the message author, not call.transferredBy?.id. Even for transferred calls, the message should appear in the DM between the two users who are calling each other, not sent by the person who transferred the call.

Applied to files:

• packages/ui-voip/src/components/CallHistoryExternalUser.tsx

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🔇 Additional comments (1)

packages/ui-voip/src/components/CallHistoryExternalUser.tsx (1)

19-19: LGTM! Correctly addresses the regression.

The change to display the number exactly as provided resolves the issue where extension numbers were incorrectly receiving a '+' prefix. Since the system cannot reliably distinguish between extension numbers and international phone numbers, rendering the data verbatim is the appropriate solution.

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[cubic-dev-ai]

No issues found across 23 files

[codecov]

Codecov Report

✅ All modified and coverable lines are covered by tests.
✅ Project coverage is 70.62%. Comparing base (0dddad6) to head (ab0821d).

Additional details and impacted files

@@                Coverage Diff                @@
##           release-8.0.0   #37968      +/-   ##
=================================================
+ Coverage          70.60%   70.62%   +0.02%     
=================================================
  Files               3146     3146              
  Lines             108690   108689       -1     
  Branches           19523    19537      +14     
=================================================
+ Hits               76738    76760      +22     
+ Misses             29947    29927      -20     
+ Partials            2005     2002       -3     

Flag	Coverage Δ
unit	71.77% <ø> (+0.03%)	⬆️

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[github-actions]

📦 Docker Image Size Report

📈 Changes

Service	Current	Baseline	Change	Percent
sum of all images	1.1GiB	1.1GiB	+11MiB
rocketchat	355MiB	345MiB	+11MiB
omnichannel-transcript-service	132MiB	132MiB	-2.6KiB
queue-worker-service	132MiB	132MiB	+198B
ddp-streamer-service	126MiB	126MiB	-1.5KiB
account-service	113MiB	113MiB	-2.0KiB
authorization-service	111MiB	111MiB	+457B
presence-service	111MiB	111MiB	-232B

📊 Historical Trend

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  y-axis "Size (GB)" 0 --> 0.5
  line "account-service" [0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11]
  line "authorization-service" [0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11]
  line "ddp-streamer-service" [0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12, 0.12]
  line "omnichannel-transcript-service" [0.14, 0.14, 0.14, 0.14, 0.14, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13]
  line "presence-service" [0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11, 0.11]
  line "queue-worker-service" [0.14, 0.14, 0.14, 0.14, 0.14, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13, 0.13]
  line "rocketchat" [0.36, 0.36, 0.35, 0.35, 0.35, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.34, 0.35]

Loading

Statistics (last 28 days):

• 📊 Average: 1.5GiB
• ⬇️ Minimum: 1.2GiB
• ⬆️ Maximum: 1.6GiB
• 🎯 Current PR: 1.1GiB

ℹ️ About this report

This report compares Docker image sizes from this build against the develop baseline.

• Tag: pr-37968
• Baseline: develop
• Timestamp: 2025-12-24 16:46:34 UTC
• Historical data points: 28

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Updated: Wed, 24 Dec 2025 16:46:35 GMT